Civility Skills: The Art of Listening CLE in Seattle


Join us for a day- long CLE seminar on building listening skills co-sponsored by the non-profit Robert's Fund and Seattle University School of Law.

Contact Civility

Seattle University School of Law
901 12th Avenue, Sullivan Hall 209P
P.O. Box 222000
Seattle, WA 98122-1090
(206) 398-4140

Learn more about the Civility Team


When lawyers and judges listen well, they foster civility and promote justice. Effective listening builds the public’s confidence in the system, promotes efficiency by reducing costs and ensuring greater compliance with court orders, and increases the likelihood of just and fair results. Effective listening requires more than simply hearing spoken words. It requires us to approach the communication with openness, respect, and curiosity; to observe non-verbal communication; to “read between the lines” of written communication; and to consider the context of the situation and the speaker.


In this day-long interactive seminar, participants will examine the value of listening, explore ways in which listeners demonstrate that they have heard, identify challenges to listening, discuss strategies to improve their listening skills, and be provided with opportunities to practice effective listening.


Agenda* - 7.0 CLE Credits, including 2.0 ethics

8:30 - 9:00      Identify characteristics of effective listening and civility

9:00 - 9:45      How listening fosters civility and promotes justice       

9:45 10:15:  The challenges to effective listening

10:15 - 10:30  Break

10:30 12:00: Foundations of civility as a listening strategy

12:00 12:45: Lunch

12:45  2:15:  Specific strategies to listen in a variety of contexts

2:15  2:30:    Break

2:30   4:00:    Practice listening

4:00   4:45:    Inculcating a culture of listening

*Agenda topics subject to change


Earlybird Registration Fees*:

General Registration $195
Employed by a Non-Profit or Govt. Entity $175
Seattle University Law School Alumni $165
Scholarship Recipient: $50
SU Law Students, Staff, and Faculty: Free

*Earlybird fees are available through March 6, 2015, thereafter add $40 to the registration fee.

Click here for Scholarship Application