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Technology Help Desk FAQ

General

1. What are the hours of the Help Desk and where is it located?
2. What kind of help can I receive from the Help Desk?

E-mail

1. How do I set up Outlook to receive e-mails both on and off campus?
2. After graduation how long will my Seattle University e-mail account work?

Laptops

1. Where can I find the link to the Dell  Laptop Purchase Program?
2. Are Macintosh computers supported in the law school?

Network

1. My wireless network is not working, what can I do to fix it?
2. My wired network is not working, what can I do to fix it?

Printing

1. I don't have any student printers set up, how can I add them?
2. I changed my password for e-mail and now I can't print. What do I need to do?
3. I received a message that says my account is out of money and now I can't print. What do I do?

Software

1. How can I delete my Internet Explorer files to make IE run faster?
2. Is Windows Vista going to be supported by the law school?

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